Coming to DU

Business Training Webinars Coming to Destination University

We are pleased to announce the following Business Experts and Authors who are contributing business training webinars to Destination University:

  • “Understanding Consumer Behavior and Why They Buy”
    Business Expert:  Eric Holtzclaw
    Expert in  Consumer Behavior
    Eric Holtzclaw is the founder and CEO of Laddering Works, a marketing strategy firm, and the author of “Laddering: Unlocking the Potential of Consumer Behavior”.
  • Making Your Customer Service Contagious”
    Business Expert:  Anne Obarski
    Expert on Consumer Service
    Anne Obarski spent 15 years mystery shopping over 2,000 stores and businesses nationwide searching for excellence in customer service.
  • Using Failure, Resiliency, and Confidence to Achieve Your Next Success”
    Business Expert:  Barry Moltz
    Leadership Expert
    Barry Moltz is a Business Leadership Expert and has discovered the formula to get stuck business owners unstuck and marching forward.
  • Understanding the Journey of a Shopper”
    Business Expert:  Anne Marie Luthro
    Expert on Business Appearance
    Anne Marie Luthro’s company, AML Insights, is the leading authority in the industry of retail design.
  • Using Key Performance Indicators to Turn Employee Frustration into Delight”
    Business Expert:  Andrew Oxley
    Employee Performance Expert
    Andrew Oxley is President of The Oxley Group, a performance-based consulting firm specializing in high impact training programs that bridge the gap between strategy and execution.
  • “Transform your Business’s Culture by Creating a Culture that Rocks”
    Business Expert:  Jim Knight
    Training and Development Expert
    Jim Knight is a leading training and development expert who produces award-winning, cutting-edge training concepts that focus on guest service and creating a “culture that rocks”.