 |
Katherine Bigler, Owner Adams County Winery, Orrtanna, PA
"What would I tell owners who are thinking about attending the BootCamp? I would tell them that before class, we were wondering how we could ever get our money’s worth. By noon the first day, we felt we already had! It’s a wonderful way to get revitalized and excited about your business again."
|
|
 |
|
 |
Jon Schallert, President The Schallert Group, Inc.
"I hear consultants all the time telling small business owners that the way they will compete with Wal-Mart and other superstores is by providing better customer service. That’s a horrible answer! Service is only a tiny piece of the strategy one needs to convince consumers to bypass a superstore."
|
|