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Teri Smith, Owner Smith's Acres LLC, Niantic, CT
"You can't sleep through it! Awesome! Make it longer - so much more I want to learn."
Jon Schallert, President The Schallert Group, Inc.
"Every retail chain executive in the country says they want to become a preferred destination for a consumer. Unfortunately, saying you want to become one, and actually becoming one are two different things. In fact, most chains inadvertently implement strategies that are contradictory to creating customer insistence on shopping their individual locations."
